Frequently Asked Questions
Best Elderberry Syrup, Gummies & Tea in Arizona | Original Elderberry Co.
Looking for the best elderberry syrup, gummies, or elderberry tea in Arizona?
Original Elderberry Co. specializes in small-batch elderberry products designed to support immune health for the whole family.
We offer:
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Traditional refrigerated elderberry syrup
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Shelf-stable ON.THE.GO tincture
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Elderberry gummies
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Elderberry tea blends
Below are answers to our most frequently asked questions.
What is elderberry and what are its benefits?
Elderberry (Sambucus nigra) is a dark purple berry traditionally used to support immune health. It contains antioxidants, flavonoids, and naturally occurring plant compounds that help support the body’s immune response.
Many customers use elderberry daily during cold and flu season or year-round for immune support.
(These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure, or prevent any disease.)
What elderberry products does Original Elderberry Co. sell?
We offer four main products:
1. Elderberry Syrup
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Honey-based
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Refrigerated
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Small-batch crafted
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Family favorite
2. ON.THE.GO Tincture
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Shelf-stable
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No refrigeration required
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Travel-friendly
3. Elderberry Gummies
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Convenient
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Kid-friendly
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Great for school or work
4. Elderberry Tea
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Loose-leaf herbal blend
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Comforting and soothing
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Ideal for seasonal wellness support
What makes Original Elderberry Co. different?
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Small-batch production
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Clean ingredients
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No artificial preservatives
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Arizona-based wellness brand
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Multiple convenient product formats
We focus on quality, freshness, and immune-supporting ingredients you can trust.
Do your elderberry products need to be refrigerated?
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Elderberry Syrup: Yes, refrigerate after purchase and opening.
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ON.THE.GO Tincture: No refrigeration required.
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Gummies: Store in a cool, dry place.
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Tea: Store sealed in a dry location.
Are elderberry gummies as effective as syrup?
Both gummies and syrup are designed to support immune health. Syrup allows for flexible dosing, while gummies provide convenience and portability. Many families use both depending on lifestyle needs.
Do you ship elderberry products nationwide?
Yes, we ship elderberry syrup, gummies, tinctures, and tea across the United States.
Do you offer local pickup in Arizona?
Yes. We offer local Arizona pickup. Select pickup at checkout and you will receive instructions when your order is ready.
Returns & Refunds
Q: What if I’m not happy with my order?
A: We want you to love your purchase! If you’re not satisfied, you can return unopened, unused products within 30 days for a refund.
Q: How do I return a product?
A: Email us at hello@originalelderberryco.com with your order number and reason for return. We’ll send you instructions on how to return your item.
Q: Can I get a refund?
A: Yes! Once we receive and inspect your return, we’ll process a refund to your original payment method, usually within 5–7 business days. Shipping costs are non-refundable unless the product was damaged or incorrect.
Q: What if my product arrived damaged or defective?
A: Contact us within 7 days at hello@originalelderberryco.com with photos and your order number. We’ll send a replacement or issue a full refund, including shipping.
Q: Can I exchange a product?
A: We don’t offer direct exchanges. If you want a different product, simply return your original order for a refund and place a new order.
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